Head of Care, The PoldhuEmail: firstname.lastname@example.org I qualified as a mental health nurse in May 2010. Prior to this I worked as a support worker. Since qualifying I have worked in complex elder care services both in the community and in ward settings. This is where I gained my knowledge of physical nursing. My speciality is in dementia care which includes mental capacity, deprivation of liberty and supporting those with behaviours that challenge. My ethos is upholding people’s rights, dignity and compassion.
Head of Care, PonsandaneEmail: email@example.com Julie qualified as Nurse in the early 80s and started work in hospitals on wards including Elderly Care, general ICU and Stroke Unit. She later moved into the private sector and started her career in care home management in 2010. After managing a variety of services, in 2015 she relocated to Cornwall and became the Manager at Ponsandane.
Head of Care, Trevaylor ManorEmail: firstname.lastname@example.org I have been a nurse with Trevaylor Manor since 2006, being promoted to Deputy Head of Care in Dec 2014 and Head of Care in 2015. My experience lies with Dementia and elder care, especially end of life care. I always have an open door approach to problem solving and effective communication within the service.
Unit Manager, Trevaylor ManorEmail: email@example.com I have been a nurse in both the general and mental health fields for 25 years and have worked for Swallowcourt since 2005. I have a passion for dementia care and on the unit we strive to provide a warm, friendly environment which is also stimulating . Our aim is to provide a service which is tailored to the individual needs and preferences of those in our care and their loved ones.
Deputy Head of Care, PonsandaneEmail: firstname.lastname@example.org Scott joined the team at Ponsandane in May 2017 as Deputy Head of Care. He was a care assistant for 12 years before qualifying as a mental health nurse and moving to Cornwall in 2007. Scott is a big believer in promoting people’s human rights and in ensuring our residents are treated in a dignified, respectful way.
Deputy Head of Care, TrevaylorEmail: email@example.com I have been a RMN for 30 years and joined Swallowcourt in 2010 coming to Trevaylor in 2012. I have been recently promoted to Deputy Head of Care. Taking on a more managerial role. I have a particular interest in dementia care and mental health issues relating to the elderly, managing difficult behaviours and promoting effective communication.
Administrator, PonsandaneEmail: firstname.lastname@example.org Abby started as Administrator at Ponsandane in March 2017 after spending 6 years as an Accounts Administrator in the Care Industry and 9.5 years as a Medical Receptionist at a Doctors surgery. She has an NVQ2 in Business Administration.
Administrator, Trevaylor ManorEmail: email@example.com I re-joined the Team at Trevaylor Manor in November 2014 as Administrator, the main responsibilities are checking and submitting hours to ensure staff are paid correctly, keeping residents’ accounts up to date and sending statements. I also provide administrative support to the Head of Care, Deputy and also the unit manager.
Registered Manager, Cross KeysEmail: firstname.lastname@example.org I have more than 10 years’ experience of supporting individuals with learning disabilities and behaviours that challenge. I joined Swallowcourt in 2008 and became the Registered Manager of Cross Keys in 2011. At Cross Keys, we have a great reputation for supporting residents and team members to fulfil their full potential. We adopt a very person centred approach which also reaches out to the family members of those we support.
Deputy Manager, Station VillaEmail: email@example.com I joined Swallowcourt in 2007 as a Bank Worker progressing to Senior Support Worker and more recently Deputy Manager. I have learnt many skills in my time at Station Villa which allows me and my team to support our resident to fulfil their lives with as much enjoyment as possible. I am passionate about promoting independent living skills to our residents and giving them the tools to learn and progress.
Administrator, Specialist Services
TrainerEmail: firstname.lastname@example.org I started my career as a Care Assistant in 2010, completing my degree in Health and Social Care in 2013. I then became a fully qualified NVQ assessor and trainer, starting with Swallowcourt in 2016. I am passionate about learning and development, inspiring staff to feel empowered to provide outstanding care in their roles. I am responsible for all aspects of training, promoting high standards and ensuring that staff are fully competent in their roles. I am also the lead trainer for Dementia care and conflict management, providing all our homes and staff with bespoke support packages as and when needed.
TrainerEmail: email@example.com I joined Swallowcourt in 2003 as a Health Care Assistant and then progressed to Senior Carer. I qualified as an NVQ Assessor in 2005 and Manual Handling Trainer in 2006 before successfully completing the ‘Train the Trainer’ qualification and qualifying as a Professional Trainer in 2007. I am also the Lead Trainer for Manual Handling. I am passionate about providing high quality training to enable and support staff to provide the highest possible quality of care.
TrainerEmail: firstname.lastname@example.org I joined Swallowcourt’s Training Department in June 2017 after a 15 year career ranging from Domiciliary Care to managing Health Care Agencies. I qualified as a Trainer and also a Moving and Handling Trainer in Feb 2017. I bring a wealth of experience and my passion is person centred care along with mental capacity and DoLS. I also train Safeguarding and Pressure Ulcer Prevention amongst other subjects.
Service Delivery ManagerEmail: email@example.com I joined Swallowcourt in April 2013. I was previously Director of Operations of a nationwide charity helping people with disabilities lead independent lives. I work closely with the Management Team to ensure the company can deliver great outcomes for people and the meet the requirements of our regulator and other stakeholders.
Head of OperationsEmail: firstname.lastname@example.org I head the operational team and am also responsible for the management and quality of our Elder Care Services. I have over 15 years of experience supporting individuals in a care environment. I believe that working closely with the individual, their families and professionals is essential to ensure that we deliver the best outcomes for those we support.
Head of Quality, Compliance & Specialist CareEmail: email@example.com I have worked in social care for over 20 years and am experienced in the management and leadership of nursing and residential care supporting individuals with learning disabilities, autism and profound physical disabilities. Passionate about delivering the highest possible standard of person centred care and support, it is my profound belief that with the right level of support, individuals can overcome the challenges they face to achieve their goals and aspirations.
David Bullen BA (Hons) FCA
Head of FinanceEmail: firstname.lastname@example.org A Chartered Accountant with over 15 years’ experience and overall responsibility for the financial function of the Group. I joined Swallowcourt in 2015. Prior to this I worked exclusively in Practice, most recently for a top 25 UK firm undertaking senior roles within Accounts, Audit and most recently the Corporate Finance function where I assisted many businesses across many different sectors to grow and achieve their goals.
Jamie Harrison Assoc CIPD
Head of HREmail: email@example.com I joined Swallowcourt in 2004 as a Care Assistant. Since then I have been fortunate to have experienced many and varied roles within the organization over the years. I feel that this has enabled me to develop a detailed understanding of the services we provide. I work closely with all of our homes’ managers to support our great teams here at Swallowcourt. All are committed to providing the very best quality of care and support.
Gemma Elloway ACMA CGMA MAAT
Commercial ManagerEmail: firstname.lastname@example.org I have worked for Swallowcourt since 2008 and during that time have progressed from Sales Ledger Assistant to Financial Controller. I qualified as a Chartered Management Accountant in 2016. I oversee the daily running of the Accounts Department and also work with the Specialist homes on the Commercial aspects of the business.
Estates and Contract ManagerEmail: email@example.com I originally joined Swallowcourt in 2010, as part of our Accounts Department. I am now responsible for purchasing, contracts and working closely with our Maintenance Team to ensure our Care Homes are safe and great places to live for our residents.
Rota ManagerEmail: firstname.lastname@example.org I joined Swallowcourt in October 2015 into the newly created role of Rota Manager. I am responsible for managing the Rotas for all of our Care Homes working alongside our Heads of Care. My previous experience includes rota management for Cornwall’s out of hours GP Service. In my spare time I’m Vice Chair of my local Village Community Association where I help run community events each year.
Accounts Assistant - Sales LedgerEmail: email@example.com I began my career with Swallowcourt in 2013, as Head Office Administrator, providing assistance to the Head Office team. I have now progressed to Accounts Assistant responsible for the maintenance of the Sales Ledger including producing invoices and receiving payments.
Accounts AssistantEmail: firstname.lastname@example.org I joined Swallowcourt in April 2015 as Head Office Administrator and have since progressed into the position of Accounts Assistant. My main responsibilities include; preparing monthly payroll reports, assisting with the sales ledger and producing monthly Management accounts. Alongside my financial responsibilities I help produce company newsletters and maintain our social media sites.
Accounts AdministratorEmail: email@example.com I started working for Swallowcourt in April 2016 as Head Office Administrator. I am now responsible for all general administrative duties as well as assisting with the daily operation of the purchase ledger.